Returns & Exchanges
At Pins & Aces, we want you to be 100% satisfied with your premium golf gear. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of purchase for items in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Prepaid Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your gear is tracked back to our warehouse.
- 3.Package Your Gear
Place your items in their original packaging, ensuring all tags are attached, and securely tape the shipping label to the outside of the box.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.