Frequently Asked Questions
Everything you need to know about your Pins & Aces gear.
How long does shipping take for domestic orders?
Most domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items. Products must be in their original packaging with tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship our premium golf gear worldwide. International shipping rates and delivery times vary by destination and are calculated during the checkout process.
Are your headcovers compatible with all club brands?
Our headcovers are designed to be 'universal fit.' Our driver covers fit up to 460cc clubs, and our fairway wood and hybrid covers feature a tailored fit suitable for all major equipment manufacturers.
How should I care for my Pins & Aces apparel?
To maintain the quality of our performance fabrics, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid using bleach or fabric softeners.
Can I make changes to my order after it has been placed?
Because we strive to ship orders as quickly as possible, we can only make changes within 60 minutes of order placement. Please contact our support team immediately for assistance.